Updated: 4th November 2020
We have received many enquiries over the last few days from landlords and tenants wondering exactly how they will be affected by the second national lockdown in England, which passed through Parliament today.
The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020 specifically states that activities relating to our sector are allowed to continue.
Property viewings are allowed, as long as we have the permission of the incumbent tenant to do so and they are not isolating. We are taking careful precautions when visiting any property; all parties present are required to wear face coverings and gloves, and any surfaces touched are wiped down before we leave.
Home moves are permitted, so any tenants due to move in or out of a property during November can still go ahead, unless they have been told to isolate. We are required to comply with strict safety guidelines, and the measures we have implemented go beyond what is asked of us; all moves during the lockdown will be completely contactless so tenants will not need to meet with anyone from Reside in person.
Contractors are allowed to attend properties to carry out repairs during the lockdown, as long as they observe safety guidelines. We are asking tenants to report maintaince issues to us during November, as long as they are comfortable with having an engineer visit their property, so that we can arrange repairs where possible, rather than build up a backlog of issues to be addressed after lockdown.
Our office will stay open. Although we are heading into a national lockdown, we will still be here should you need us. Our office will be staffed during our standard opening hours, but you should telephone, email or arrange a Zoom meeting should you need to speak with us. Please do not visit our office in person during the lockdown, unless it is essential to do so.
Whilst we will be permitted to carry out the vast majority of our work, we must take extra safety precautions, all of which have been carefully planned to reduce risk to all parties.
We expect to receive more detailed guidance from government after the vote in Parliament, and we shall let you know if anything changes. In the meantime, if you would like more regular updates, these can be found on our social media channels or by contacting our office directly.