The Association of Residential Letting Agents is the UK’s foremost professional body for letting agents. They protect consumers and their money by holding members to a strict code of practice, ensuring high standards of service. Their Client Money Protection scheme provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit or other client funds. Visit the ARLA website.
Safeagent is a well-respected independent organisation recognised by Government, consumer groups and industry bodies alike. Their service standards and Client Money Protection scheme provide protection and security for landlords and tenants. Visit the safeagent website.
The Tenancy Deposit Scheme
The Housing Act 2004 requires landlords and letting agents to protect deposits on assured shorthold tenancies in a tenancy deposit scheme. The Tenancy Deposit Scheme provide insurance backed tenancy deposit protection with free, impartial dispute resolution for when disagreements arise over how the money should be divided at the end of a tenancy. Visit the TDS website.
The Property Redress Scheme
The Property Redress Scheme offers free, impartial and independent alternative dispute resolution. They also have a code of practice to which their members must adhere, in order to ensure excellent customer service and high standards. Visit the PRS website.