Reside Bath - Reviews

Reviews

A selection of our Reviews from Google


      Lisa and the team were super helpful with our move to Bath. We're very happy with our new flat and look forward to making this our new home!review rating 5

    Benjamin Thapa
    3/18/2024

      I never thought I'd find myself leaving a 5 star review for a lettings agent but wow, Reside are absolutely on a different level to anything I've ever experienced over the last 10 years. We rented via Reside from 2022 to 2024, and have had a such a refreshingly positive experience from start to finish. The team genuinely care, and treat their tenants with empathy and professionalism. There was only one mishap in 2 years, whereby an engineer entered our property without our permission due to a miscommunication. Reside could not have been more apologetic and actually donated £100 to a charity of our choice as an apology. Even more importantly they made changes to their internal processes to ensure this mistake never happened ever again, which worked perfectly for the rest of our tenancy. This is an example showing how much this team genuinely cares about doing the right thing. We actually went on to purchase our flat from our landlord, and Reside stepped in as the agent to manage the sale. Here I must acknowledge Toby from Reside, who managed communications between ourselves and the sellers extremely efficiently and professionally. We couldn't have asked for a better experience, especially when things got a little tricky with some negotiation points later down the line. All in all I wouldn't hesitate to recommend Reside to anyone looking for a new home in Bath. Hands down the best experience I have had in 10 years of renting, worlds apart from anything I've experienced before. You will not regret choosing to rent via Reside. Many thanks again to Toby and the wider Reside team, we really appreciate the positive experience we have had from start to finish. All the best ! Amie & Yujingreview rating 5

    Amie
    3/10/2024

      My experience with Reside has been swift and amazing so far. My agent Lisa has always been pleasant and very contactable. I will definately recommend Reside for anyone looking to rent in Bathreview rating 5

    Meena Buba
    3/09/2024

      Definitely recommend Reside when looking for a new home. They are efficient, professional and always available for questions, needs and preferences. Our move in could not have happened more smoothly and that is thanks to Reside.review rating 5

    L Ch
    2/28/2024

      Fantastic service all round, really friendly service and a huge thank you to Lisa who was brilliant every step of the way. Regular updates and super swift and professional service. Highly recommend to anyone looking to move to the Bath area.review rating 5

    Wil Raybould
    2/21/2024

      I would highly recommend Reside Bath! I felt so supported by the team throughout letting and moving in--especially as we started the process while I was abroad. Chris was my Lettings Negotiator, and he was incredibly friendly, really going out of his way to make sure I felt confident in the steps and informed throughout the process. I'm very pleased with my place now that I'm settled in, and the team has continued to be so responsive and efficient in addressing queries since!review rating 5

    Anna Geehreng
    2/15/2024

      I spent 6 and a half years renting a property through Reside and they were superb. Any issues were always sorted out fast and the property was lovely. Would highly recommend!review rating 5

    Conor Purcell
    2/01/2024

      We have used about three letting Agents over the last 40 or so years. Usually they were mediocre to poor. Then we were recommended to try Reside. We honestly have never looked back since. We are getting on a bit and the worry was awful. Now we almost forget we have the property because any problems that occur, which of course happens fairly regularly, they just get on with it. We feel we are in very safe hands and we honestly cannot praise them enough.review rating 5

    Julian Benson
    1/19/2024

      I highly recommend Reside Bath as a letting agent. Lisa went the extra mile to help us find suitable accommodation even before we got back to the UK, and throughout our 2-year tenancy Toby and Ben were always ready and willing to support us by offering timely responses in a friendly way. Stephanie Bell handled our exit process efficiently and communicated with us clearly during the process. Can think of better customer service than that!review rating 5

    Connie Baques
    11/03/2023

      If you want a lettings agent to handle your rental property in Bath then look no further than Reside. From my first interaction with MD Ben Bower, I was confident we would be in good hands. With his excellent team, they quickly secured us tenants and took care of the property management with ease - a bonus for us as we were living abroad. In addition, at the end of the tenancy we had decided to sell up and the Reside team worked with the selling agent to facilitate viewings and access. We wouldn’t have had such a smooth sale process without them.review rating 5

    A.M Clifton
    9/21/2023

      I had the pleasure of having Reside as our letting agent in Bath. Our experience with them was nothing short of fantastic! From the moment we started looking for apartments to the day we moved out, Reside consistently exceeded our expectations. Communication was like night and day compared to other letting agents we've dealt with in the past. Whenever we had questions or concerns, Reside were always on the ball and ready to assist. Their responsiveness and willingness to help truly set them apart! I want to give a special shoutout to Chris. He was an absolute gem throughout our tenancy. He always had a great attitude and did everything he could to ensure a seemless and stress-free move. Moving to a new city can be daunting, but Chris made us feel right at home. His assistance and positive attitude made a world of difference for us! If we ever find ourselves looking for a property in Bath again, there's no doubt that we would go straight to Reside. Their exceptional service, professionalism, and the genuine care they show for their tenants make them the top choice for anyone looking for a property in this amazing city. Thank you, Reside, for making our renting experience such a pleasant one!review rating 5

    Joe Henson
    9/06/2023

      I had a great experience exploring rental opportunities with Reside Bath, specifically with one of the lettings negotiator, Lisa F. Her expertise and professionalism stood out throughout my property search. Lisa provided personalised service, excellent communication skills, and support. Highly recommend Reside for anyone looking for a home in Bath!review rating 5

    Penny
    8/31/2023

See all our Google Reviews.